Category: Sky Mobile

O2 customers to get credit compensation for data outage

O2 customers will get up to two days’ credit in compensation after a data outage affected millions of people.

The UK’s second largest mobile operator, which has more than 25 million customers, saw disruption to its network begin at around 5am on Thurs…

Compensation for GiffGaff, Tesco Mobile, Lycamobile and Sky Mobile after O2 goes down

O2’s network crash saw over 32 million angry customers left without internet access for nearly 24 hours.
Mobile network[1] users reported experiencing problems with the data services shortly after 5.30am yesterday.
Only in the early hours this morning,…

O2 outage: who really runs your mobile network?

O2’s system outage also hit Giffgaff, Tesco Mobile, Sky and Lycamobile customers, highlighting the confusing nature of ‘piggyback’ networks.
Yesterday saw millions of O2 customers left without 3G and 4G mobile internet, starting from the early morning….

Anger, confusion and mixed messages as O2 network remains crashed 'till Friday'

MILLIONS of British customers have been left confused and angry after being unable to use their smartphones after a software issue brought the O2 network to a standstill.Users of the network, which is used by 32 million UK customers have bombarded the …

O2 network back up after outage takes down Giffgaff, Tesco Mobile, LycaMobile and Sky Mobile and prevents people from using 3G or 4G across the UK

O2’s network has been fully restored after a data outage affecting up to 32m customers lasted the entirety of Thursday.

Problems were first reported at around 5.30am yesterday, with O2 customers saying they could not use 3G or 4G data.
The error …

Why millions of Brits' mobile phones were knackered on Thursday: An expired Ericsson software certificate

Swede Jesus!
Ericsson says an expired software certificate was responsible for the outage that left tens of millions in the UK[1] unable to call or text from their mobile phones on Thursday.
The Swedish equipment maker, which manufactures much of the b…

O2 issues statement revealing when UK-wide outage will be sorted

O2 has finally revealed when it aims to have today’s UK-wide outage sorted.
The issues have now been going on for seven hours – and user aren’t happy about it.
The network revealed the reason for the issues earlier today (Thursday).
And it now looks li…