Samsung Phone Users Perturbed to Find They Can't Delete Facebook

Samsung Phone Users Perturbed to Find They Can’t Delete Facebook
More

(Bloomberg) — Nick Winke, a photographer in the Pacific northwest, was perusing internet forums when he came across a complaint that alarmed him: On certain Samsung Electronics Co. smartphones, users aren’t allowed to delete the Facebook app.

Winke bought his Samsung Galaxy S8, an Android-based device that comes with Facebook’s social network already installed, when it was introduced in 2017. He has used the Facebook app to connect with old friends and to share pictures of natural landscapes and his Siamese cat — but he didn’t want to be stuck with it. He tried to remove the program from his phone, but the chatter proved true — it was undeletable.

He found only an option to “disable,” and he wasn’t sure what that meant.

“I understand Samsung is trying to make it easy for the user, but I don’t like that it does not allow me to uninstall,” he said.

For his next phone, he said he’ll consider buying something else.

–With assistance from Selina Wang and Sam Kim.

To contact the reporter on this story: Sarah Frier in San Francisco at sfrier1@bloomberg.net

To contact the editors responsible for this story: Jillian Ward at jward56@bloomberg.net, Andrew Pollack

You may also like...